Connect Community

Brush Up on Your Cybercrime Spotting Skills

BCBSIL Connect Team August 27, 2024

When it comes to cybercrime, it seems like there’s always some new threat. To stay safe, it’s a good idea to learn how to spot the latest scams. It pays to be careful. Cybercrimes are getting more and more sophisticated, and users n...
- 4821 Views
Your Doctor Helps Make Sure Your Services Are Covered

BCBSIL Connect Team August 22, 2024

Your doctors work closely with your health plan to ensure it covers the care they prescribe. As a smart health care consumer, it’s good to know about all the steps your care provider takes so you can get the most out of your health plan when yo....
- 18455 Views
Want to Help Improve Your Health Plan?

BCBSIL Connect Team April 30, 2024

This article is intended for HMO members. Interested in sharing your thoughts on ways to improve the HMO experience? We’re looking for volunteers for our HMO Consumer Advisory Committee. It’s a chance for HMO members to help Blue Cross an...
- 2795 Views
How Your Coverage Works in an Emergency

BCBSIL Connect Team March 25, 2024

When you have an illness or injury, you need to decide where to go for care. Many illnesses and injuries can be treated by your regular doctor, at a retail clinic or an urgent care center. But what if you're having signs of a heart attack? Broke...
- 18796 Views
Prior Authorization: What You Need to Know

BCBSIL Connect Team February 27, 2024

Understanding your health insurance is the best way to enjoy all its benefits. When you know what steps you need to take before treatment, things go more smoothly. One of the most important steps is prior authorization. Many times, your doctor will...
- 105172 Views
Keep Your PCP Informed

BCBSIL Connect Team February 26, 2024

You can do your part in coordinating your care. If you’ve had care in any health care setting outside of your primary care provider’s office, there are a couple of things you can do to ensure a smooth transition. Ask for a Visit or Discha...
- 4038 Views
You've Got Mail: Pharmacy Mail Order Service

BCBSIL Connect Team October 17, 2023

Using a mail order pharmacy service can save you time, and maybe even money. It's convenient because your prescriptions are mailed right to you. That saves you a trip to the pharmacy. You can enjoy home delivery from Express Scripts® Ph...
- 57671 Views
Get Our Top 4 Tips for Saving Money on Prescriptions

BCBSIL Connect Team November 1, 2022

There are several ways you can help keep your health care costs down when using your prescription drug benefits. 1. Use a Preferred Pharmacy Before you fill prescriptions, be sure you are using a preferred pharmacy in the Preferred Pharmacy Network...
- 15676 Views
What Questions Should I Ask My Doctor?

BCBSIL Connect Team December 11, 2020

Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
- 3909 Views
What Does “in-network” Mean?

BCBSIL Connect Team December 11, 2020

Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBIL member. Find more Health Care...
- 7345 Views
Where Can I Go If I Have Questions About My Health Coverage?

BCBSIL Connect Team December 11, 2020

Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised 6/2023
- 8983 Views
Manage My Condition

BCBSIL Connect Team December 11, 2020

While out on a run, a BCBSIL Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
- 4291 Views
Use Member Rewards To Get Money Back

BCBSIL Connect Team December 11, 2020

Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 12/11/2020; Revised 10/19/2023
- 5894 Views