• Help is Available for Members Affected by Natural Disasters

    Recovering from a natural disaster is never easy. We're here to help our members when tornadoes, hurricanes, earthquakes and severe weather cause havoc.

    If you've been affected by a natural disaster, we can help you:

  • Blue Access for Members

    Blue Access for MembersSM (BAMSM) puts everything you need to know about your health plan right at your fingertips – 24/7. With BAM, it’s easy to make the most of your health benefits.

    The secure, user-friendly member portal houses everything…

  • RE: EFT payment for unidentified claim/member

    No, we've never been provided the Member name or date of service covered so the payment could be applied.

    Thank you for following up. Any help you can provide is appreciated. 

  • Blue Access for Members Hotline

    Blue Access for MembersSM (BAMSM) has features to help you make the most of your health benefits! Our secure member portal lets you: 

    • Check the status of your claim and claim history
    • Confirm the family members who are covered under your plan
    • View and print…
  • What is my member ID

    What is my member ID number

  • Member ID

    I have coverage through my employer but have not recieved my ID card. Where can I get my insurance information?

  • Where is Blue Access for Members? Where is Claims tab on Blue Access for Members?

    Where is Blue Access for Members? Where is Claims tab on Blue Access for Members?

  • What Are Your Rights and Responsibilities as an HMO Member?

    This article is intended for HMO members enrolled in an employer health insurance plan.

    Blue Cross and Blue Shield of Illinois (BCBSIL) respects and honors your rights. In return, we ask that you know and honor your responsibilities, too.

    To learn how…

  • Can’t connect to customer service for members

    I am a member and have called the number (800)-541-2767  on the back of my card for a question specific regarding my plan and everytime I follow the prompts I get connected to a provider line. I have been on the phone trying many different ways for the…