How do I get a 1099-HC form?

You're not gonna believe this...

They sent me a PDF (which they previously said they couldn't do) of the same exact letter they sent me through the mail. It even has the same date on it. 

Is the entire PDF upside-down and has to be rotated to be read? Yes!
Does it say the 1099-HC is enclosed? Yes!
Is the 1099-HC actually enclosed? No!

This gets more and more ridiculous each time somebody tries to make it right. I mean really, it's a simple form that I'm sure it sent out to many, many other people. How hard can this be to do correctly? 

I am so sorry this happened. I have asked my team to escalate your situation with the appropriate area so this can be resolved as quickly as possible for you. They will be in touch with you about this. ~ HC

Today I received what was sent me on March 10th. This is some kind of cruel joke, right?

There is a letter that says "The enclosed MA 1099-HC..." but IT WAS NOT ENCLOSED. The only other page was one about interpreter services in various languages.

Can you please have somebody send the MA 1099-HC to my email address you have on file. Or send me a message through the website as a PDF. 

This is ridiculous. Seriously. 

I've been told that they mailed the form to me last week, yet I haven't received it.

I asked for it to be emailed to me, they told me they sent my request to the tax department and they will handle it.

Today I got a message saying I don't live in Massachusetts so I don't need the form, I'm probably mistaken and want something else.

This is ridiculous. 

Why is this so hard? Why can't somebody just send me the form I need? 

PM sent. 

Hello, If you could send us a private message, I can have our team help you with this. ~ HC