Get answers to frequently asked questions.
Log in to our community to ask questions, rate articles, comment and more.
You can send a private message by clicking on the blue Private Message box to the right of this message. ~ HC
How do I send a private message?
Hello, I'm sorry to hear that this happened. If you'd like us to look into your situation, please send us a private message. ~ Heather
Because they honestly don’t care about the patients needs. They only care about the outdated Schnur sliding scale that they use to determine whether or not they’ll cover it. I literally had a letter from my gynecologist and physical therapist to support my claim, along with my appeal letter, and they still denied me. They sent me back a letter that basically said “policy this and policy that.” It was a complete waste of paper on their end. I’m not even convinced real people review the doctors letters or appeal letters. It literally was like I took the time out to write that letter, my healthcare professionals took time to write those letters, and they didn’t even bother to read them. BCBSIL does not care about our health. They do the bare minimum.
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2024 Health Care Service Corporation. All Rights Reserved.
Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.
File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com.
Powered by Telligent