FAQs

Get answers to frequently asked questions.

Get Answers

Log in to our community to ask questions, rate articles, comment and more.


Facebook YouTube LinkedIn

Home » Questions And Answers » I am a provider and need to ask specific benefit questions for physical therapy. How do I talk to someone live?

I am a provider and need to ask specific benefit questions for physical therapy. How do I talk to someone live?

Jamiek

I am a provider and need to ask specific benefit questions for physical therapy.  How do I talk to someone live?

I have tried EVERY PHONE NUMBER - they all lead to the IVR.  Terrible customer service!

Related

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

© Copyright 2024 Health Care Service Corporation. All Rights Reserved.

Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.

Adobe pdf icon File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com.

leaving site icon You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

Powered by Telligent