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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    Good day, My husband has a PPO plan and had to go to an Endodontics Specialist- OUT OF NETWORK-. Can you tell me how his claim will be processed as an out of network but PPO Plan? Grateful- 0

    641 views
    0 replies
    Started over 3 years ago
    by JKirby2
  • Not Answered

    The child on my coverage coverage has had a name change what do I do to notify you of that 0

    1115 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Hi How can I get a prescription card (virtually) that I can forward to my doctor's office? 0

    1048 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Moving out of Illinois 0

    3162 views
    3 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    How to I send you my new home address? 0

    1171 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    I am a provider and I am no longer getting my EOB/ERA. I am still getting payments from BCBS however I am not getting the ERAs to be able to balance accounts and send statements. Please help! 0

    2318 views
    3 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    I need a certificate of coverage for Covid19 for my daughter traveling outside the US this weekend. 0

    995 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    I can't find the claims page. I need a receipt for my benny card provider. 0

    1027 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    No longer have BCBSIL, but need to provide paper work showing that I and my husband had coverage from 2016 to 2021 for Social Security. 0

    1166 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Breast Pump 0

    2407 views
    3 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Where can I see my detailed EOB's? 0

    3041 views
    3 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Question on deductibles 0

    8017 views
    7 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    how do I get my account information 0

    3265 views
    6 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Hi, I am trying to figure out what breast pumps I can get under my PPO plan. 0

    1080 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Medical Coverage 0

    2126 views
    3 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Where do I find basic benefits and coverage information for my plan? 0

    1374 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    My card was stolen 0

    13245 views
    6 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    how can we pay premiums online 0

    2529 views
    4 replies
    Latest over 3 years ago
    by candy388
  • Not Answered

    Where do I find itemized bills from services paid for by my doctors? 0

    2084 views
    3 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    What weight loss medicines are covered on my plan 0

    10219 views
    0 replies
    Started over 3 years ago
    by Bcash1978
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