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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    Hello, I am starting fertility treatments and would like to know exactly what is covered under my plan. Specifically, egg freezing, out, i forgot, storage, etc. Can you please respond and let me know? Thank you! 0

    2494 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    I am trying to figure out what breast pump is covered under my PPO plan. 0

    2230 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Confused about Therapist on MDLive- No copayment even if not part of my medical group? 0

    3018 views
    2 replies
    Latest over 5 years ago
    by helenna11
  • Not Answered

    I would like to know what types of breast pumps my insurance plan covers. Also, what are the steps to take in order to receive my breast pump ? 0

    4337 views
    3 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    I trying to find the cost of a policy for a family of three 0

    2051 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Ivf 0

    2341 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    I am covered by BCBSIL by my husband through his work. I am pregnant and wondering about ordering a breast pump. Please let me know where I can go to order a breast pump through insurance. Thank you! 0

    2618 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Do I need to see my doctor before Specialist? COVID19 has their office closed. 0

    2018 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    need ID card, and member phone number 0

    6113 views
    4 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    How Can I suspend paying my $25/ month fee, since all the gyms are closed? 0

    2464 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    My husband passed away July 14, 2010, and you sent him a refund check for unused premiums to "The Estate". Nobody will accept this check made payable to his estate, I am his surviving spouse. How do you get a replacement refund check made out to 0

    2611 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Online coaching and accountability available? 0

    4204 views
    3 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    How do I talk to customer service? The automated system is awful. I need help with getting claims paid. 0

    3694 views
    2 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Midwife and Doula coverage during COVID-19 pandemic 0

    3560 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Copay for the physician vs. the facility 0

    1005 views
    0 replies
    Started over 5 years ago
    by jlester521
  • Not Answered

    Does my plan cover a breast pump? 0

    1459 views
    0 replies
    Started over 5 years ago
    by JoshThompson
  • Not Answered

    Telemental Health reimbursement 0

    1090 views
    0 replies
    Started over 5 years ago
    by shannonunderwood1
  • Not Answered

    Will BC/BS reimburse for community providers using telemental health services? 0

    4088 views
    3 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    How is BCBS handling the COVID-19 outbreak? Is BCBS covering members for diagnosis? 0

    5982 views
    5 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    How would I like get an estimate of the prenatal care costs and the cost of delivery? so that my wife and I would know exactly 0

    1510 views
    0 replies
    Started over 5 years ago
    by rayray7860
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