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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    How do I submit a superbill from Physical Therapy? 0

    780 views
    1 reply
    Latest 8 months ago
    by BCBSIL Connect Team
  • Suggested Answer

    Need a copy of my ID card never received that or welcome letter and plan thru work starts today 0

    5772 views
    10 replies
    Latest 8 months ago
    by BCBSIL Connect Team
  • Not Answered

    genetic testing 0

    1074 views
    1 reply
    Latest 8 months ago
    by BCBSIL Connect Team
  • Not Answered

    weight loss 0

    3403 views
    5 replies
    Latest 9 months ago
    by BCBSIL Connect Team
  • Not Answered

    How do I check if a claim has been paid under my prior policy.? 0

    1103 views
    3 replies
    Latest 9 months ago
    by BCBSIL Connect Team
  • Not Answered

    are hearing aids covered 0

    1016 views
    1 reply
    Latest 9 months ago
    by BCBSIL Connect Team
  • Not Answered

    Former member looking for info 0

    1557 views
    4 replies
    Latest 9 months ago
    by rabia sipahi
  • Suggested Answer

    I found an old check. Can I find out if it was reissued, or if I can deposit it? 0

    2010 views
    3 replies
    Latest 9 months ago
    by BCBSIL Connect Team
  • Not Answered

    I need to get titer test for measles, rubella, mumps, hepatitis b, chickenpox. Will this be covered by my insurance? I have BCBS Illinois PPO. Thank you 0

    882 views
    1 reply
    Latest 9 months ago
    by BCBSIL Connect Team
  • Not Answered

    Breast pump - coverage & benefits 0

    3887 views
    8 replies
    Latest 9 months ago
    by BCBSIL Connect Team
  • Not Answered

    BCBSIL app is Broken 0

    3397 views
    4 replies
    Latest 9 months ago
    by goshawk29
  • Not Answered

    Breast Pumps-BCBSIL 0

    4254 views
    5 replies
    Latest 9 months ago
    by BCBSIL Connect Team
  • Not Answered

    I am having trouble creating a new password, I'm trying to add my wife to the fitness program. When I try to reset password i never receive an email to do so. I have the correct email on file as well. 0

    771 views
    1 reply
    Latest 9 months ago
    by BCBSIL Connect Team
  • Not Answered

    How does an Out of Network provider get loaded into BCBS IL system for claims processing? 0

    11443 views
    9 replies
    Latest 10 months ago
    by BCBSIL Connect Team
  • Not Answered

    Misentered Email Account Setup 0

    865 views
    1 reply
    Latest 10 months ago
    by BCBSIL Connect Team
  • Not Answered

    Where do I find the coordination of benefits 0

    1837 views
    2 replies
    Latest 10 months ago
    by kicker_6
  • Not Answered

    Password change not working 0

    829 views
    1 reply
    Latest 10 months ago
    by BCBSIL Connect Team
  • Not Answered

    Do you cover chiropractic services? 0

    1205 views
    1 reply
    Latest 10 months ago
    by BCBSIL Connect Team
  • Suggested Answer

    Does BCBS of IL assist in gym membership discounts? +1

    9319 views
    9 replies
    Latest 10 months ago
    by BCBSIL Connect Team
  • Not Answered

    Network participation 0

    950 views
    1 reply
    Latest 10 months ago
    by BCBSIL Connect Team
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