Questions And Answers - Ask BCBSIL - Connect Community

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.

File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe^® Reader^® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html.

You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

FAQs

Do You Have One of These Common Questions?

I have troubles with logging in to my account 0

What labs are in network 0

New Cards and login 0

Login issues - "We did not recognize the user name and/or password that was entered. Please try again or select Forgot User Name or Forgot Password to continue." 0

How do I find my ID number no welcome email yet. 0

How do I find my ID number, since I have not received my insurance card via mail? 0

I keep getting "can't access your information" message when trying to log in. Tried resetting password and clearing cache and everything too. Is there an issue with the login page? 0

How do I find my ID number, since I have not received my insurance card via mail? 0

How long does the welcome package take to arrive? I need to setup medication delivery. 0

NEED BCCHP ASSISTANCE!! Rendering provider denials 0

Receiving someone else’s email 0

Where do I get a flu shot in Bloomington-Normal, IL? 0

why is my childs inhaler not covered anymore 0

I am trying to verify that I have coverage for 2026 0

We received an EOB from BCBS IL and the address on the EOB is wrong. Meaning the mailing address is wrong 0

Id card 0

Wegovy medication 0

Change of address 0

How do I create an account if it’s saying my identification number is incorrect but I typed in exactly what’s on my card? 0

Dependent coverage if I move out? 0