It might be a thin piece of plastic tucked in your wallet until you need it. Or it might be something you find in an app on your phone.

Either way, your member ID card packs a wallop. What else holds everything you need to take care of your health?

Why You Need It

Sure, you might take your member ID card for granted from time to time, but don’t forget it contains a wealth of information you need. Your card provides: 

• Your identification number
• Your group number (if you're part of an employer health plan)
• Your plan type
• Details on services you may have, such as vision, dental or prescription drug benefits
• Phone numbers you, your doctors and other health care providers will find helpful – including numbers to call and verify your coverage before your appointments
• Information your doctor, clinic and hospital needs
• The dates of your health coverage

Once you are at the doctor’s office, you may need your member ID card to check in for your visit. The staff may make a copy of it for their files.

Getting Your Card

If your card is lost or you don’t receive it, you can access it from our mobile app or print out a temporary card from your Blue Access for Members^SM online account.

To get a temporary or new card:

• Log in to BAM^SM.
• Click the Member ID Card button on the dashboard.

From there you can view, download and print your member ID card. You can also opt in for a digital-only member ID card. You won’t have a printed card to keep up with. You can use a digital member ID card through your BAM account or our mobile app. You can also email an image of your digital card from the mobile app.

If you still want a physical card, you can order a new card by clicking the Order New ID Card button.

Originally published 1/13/2020; Revised 2022, 2023, 2024