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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    I'm trying to find out how many days early from your last wellness exam can you schedule a future annual wellness exam and still have it covered at 100%? 0

    459 views
    3 replies
    Latest 2 months ago
    by BCBSIL Connect Team
  • Not Answered

    I have not been able to login to my account for at least 2 months. I keep getting the error message “we currently can’t access your information, please try again later”. The app is up to date. My username and password are correct. I see others are having t 0

    18887 views
    22 replies
    Latest 2 months ago
    by cageddames1159
  • Not Answered

    Never received my id card and do not know my member id number. Cannot log in or register for digital card without the member id number. Was told via phone call someone would email me info and I never received email. 0

    983 views
    3 replies
    Latest 3 months ago
    by BCBSIL Connect Team
  • Not Answered

    Why can I no longer get in contact with a live representative to help with questions relative to my contract and paneling? 0

    1567 views
    3 replies
    Latest 3 months ago
    by BCBSIL Connect Team
  • Not Answered

    "Access to this application is not authorized" — how can I login? 0

    1137 views
    2 replies
    Latest 3 months ago
    by Hermann
  • Not Answered

    I have already sent a private message, but our primary concern is connecting with a live representative. I am a representative from a provider’s office, and we are currently managing over 2,000 pending claims that require immediate assistance." 0

    537 views
    2 replies
    Latest 3 months ago
    by Errol Mosses Rodriguez
  • Not Answered

    Need instructions about signing for EOBs online instead of paper copies 0

    442 views
    1 reply
    Latest 3 months ago
    by BCBSIL Connect Team
  • Not Answered

    By far the worst BCBS. No Live representatives at all???? 0

    1032 views
    4 replies
    Latest 3 months ago
    by jsilbert
  • Not Answered

    Need to speak to live representative to obtain PAR 0

    516 views
    1 reply
    Latest 4 months ago
    by BCBSIL Connect Team
  • Not Answered

    Are equipment rental or purchase covered 0

    434 views
    1 reply
    Latest 4 months ago
    by BCBSIL Connect Team
  • Not Answered

    How do I find my member ID # without the welcome letter or ID card? 0

    704 views
    1 reply
    Latest 4 months ago
    by BCBSIL Connect Team
  • Not Answered

    I never received my card in the mail and I can't create an account to login and get a new card. 0

    646 views
    1 reply
    Latest 4 months ago
    by BCBSIL Connect Team
  • Not Answered

    HSA/FSA 0

    424 views
    1 reply
    Latest 4 months ago
    by BCBSIL Connect Team
  • Not Answered

    How do I get EOB on old insurance plan that i had 0

    701 views
    2 replies
    Latest 4 months ago
    by BCBSIL Connect Team
  • Not Answered

    Does BCBS Il cover any dental extrations or implants? 0

    4489 views
    6 replies
    Latest 4 months ago
    by jamesporterfield
  • Not Answered

    College credits and coverage 0

    424 views
    1 reply
    Latest 4 months ago
    by BCBSIL Connect Team
  • Not Answered

    Missing Check 0

    463 views
    1 reply
    Latest 4 months ago
    by BCBSIL Connect Team
  • Not Answered

    what are the drugs/medications covered in the tier 1, 2, 3 0

    574 views
    1 reply
    Latest 4 months ago
    by BCBSIL Connect Team
  • Not Answered

    This insurance has now made my prescription that $700 for a one month supply 0

    226 views
    0 replies
    Started 4 months ago
    by sharog17
  • Not Answered

    I haven't received my medical card or any communication regarding my account. Who can I contact to check status? 0

    683 views
    1 reply
    Latest 4 months ago
    by BCBSIL Connect Team
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