How to Update Your PCP or Medical Group

It’s important to check your secure Blue Access for Members^SM account to make sure your primary care provider or medical group is up-to-date.

How do I change my PCP or medical group?

You can change your HMO or Point of Service plan medical group or PCP online in your BAM^SM account. Just log in and look for Find Care to find in-network providers in your area.

Once you’re ready to make your choice, click the Change MG or Change PCP option and follow the prompts to choose your new provider. After this has been done, we’ll update our files and your digital member ID card to show the new MG or PCP you chose.

If you still have questions about changing your PCP or medical group or need help, call customer service at the number on your member ID card.

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