Provider Services Contact

I need to know how to submit my NPI number for billing>

Hello, I'm sorry you're having trouble reaching someone by phone. If you could send us a private message, I can have someone from provider services give you a call. ~ HC

I am not able to get a hold of representative when I call on the provider number. How do I actually get a hold of a person. I've called multiple times and it says a representative is not an option. Does anyone have any information ?

Hello, Please send us a private message and I can assist you with this. ~ HC

I am in the same boat and I am about to rip my hair out. This is extremely unprofessional and inappropriate. I’ve been trying to get answers for days. I opened a private practice so I can have more free time, not spend my free time calling and googling and researching how to get ahold of BCBS for rejected claims. 

we rely on insurance companies to get paid. It’s no wonder many practices take cash only to avoid this. I need assistance and cannot get it. This is extremely embarrassing and unprofessional. 

Hello, I have responded to you on your private message. ~ HC

This is very frustrating & ridiculous. I work for a hospital trying to follow up on claims.  Some of our patient have BCBS Medicare and we bill the local plan.  I sent a private message to have provider services to contact me about a claim and I am told by Heather C. that I need to call 800-972-8088. When I call and enter in the claim# it does not allow me to bypass and I cannot get a rep to speak to me on the phone. I cannot ask the question about the claim on Q&A because that will be a HIPAA violation. I need a provider rep to contact me.  Can you make this happen?

Hello, If you could send us a private message, I can have someone give you a call. ~ HC

Can I also please receive a call back? We have been calling every day, spending 3 hours on the phone trying to get someone. We are needing information ASAP in order to help our daily patients. 

Hello, I'm sorry to hear this. If you could send us a private message, I can have provider services give you a call. ~ HC