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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    I trying to find the cost of a policy for a family of three 0

    1768 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Ivf 0

    2056 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    I am covered by BCBSIL by my husband through his work. I am pregnant and wondering about ordering a breast pump. Please let me know where I can go to order a breast pump through insurance. Thank you! 0

    2219 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Do I need to see my doctor before Specialist? COVID19 has their office closed. 0

    1746 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    need ID card, and member phone number 0

    5394 views
    4 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    How Can I suspend paying my $25/ month fee, since all the gyms are closed? 0

    2176 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    My husband passed away July 14, 2010, and you sent him a refund check for unused premiums to "The Estate". Nobody will accept this check made payable to his estate, I am his surviving spouse. How do you get a replacement refund check made out to 0

    2213 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Online coaching and accountability available? 0

    3692 views
    3 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    How do I talk to customer service? The automated system is awful. I need help with getting claims paid. 0

    3266 views
    2 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Midwife and Doula coverage during COVID-19 pandemic 0

    3222 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Copay for the physician vs. the facility 0

    874 views
    0 replies
    Started over 5 years ago
    by jlester521
  • Not Answered

    Does my plan cover a breast pump? 0

    1290 views
    0 replies
    Started over 5 years ago
    by JoshThompson
  • Not Answered

    Telemental Health reimbursement 0

    960 views
    0 replies
    Started over 5 years ago
    by shannonunderwood1
  • Not Answered

    Will BC/BS reimburse for community providers using telemental health services? 0

    3584 views
    3 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    How is BCBS handling the COVID-19 outbreak? Is BCBS covering members for diagnosis? 0

    5239 views
    5 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    How would I like get an estimate of the prenatal care costs and the cost of delivery? so that my wife and I would know exactly 0

    1356 views
    0 replies
    Started over 5 years ago
    by rayray7860
  • Not Answered

    What should be the Diagnosis Code and Procedure for Speech Therapy (Apraxia) and Attention Therapy(Cognitive) for Autism? 0

    2965 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    yellow fever vaccination access 0

    4024 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    teenager needs doctor note to return to work 0

    1233 views
    0 replies
    Started over 5 years ago
    by delenbaas
  • Not Answered

    Where do I find a list of participating facilities for the fitness program? 0

    2405 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
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