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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    How do I get my Monthly Prescription Drug Summary by email rather than paper? 0

    1834 views
    1 reply
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    Is my eye care covered? 0

    9400 views
    8 replies
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    non-invasive prenatal testing 0

    4528 views
    1 reply
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Suggested Answer

    is inogen oxygen equipment covered? +1

    5917 views
    4 replies
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    get someone on the phone 0

    1666 views
    1 reply
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    Is an adult child caring for an ailing parent able to be compensated? 0

    1735 views
    1 reply
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    How to Get Blue Points for Well OnTarget 0

    6670 views
    3 replies
    Latest over 4 years ago
    by Jackiejo1106
  • Not Answered

    I need to get titer test for measles, rubella, mumps, hepatitis b, chickenpox. Will this be covered by my insurance? I have BCBS Illinois PPO. Thank you 0

    6955 views
    1 reply
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    I have Supplementa F coverage, does this cover an annual physical? 0

    3124 views
    3 replies
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    Benefits - If a child turns 26 does the policy cover them through the end of the year? 0

    2250 views
    1 reply
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    Can you please just tell me how to change my billing address without me PM you? It is urgent and I can't seem to get an answer from the customer service hotline or from your PM service. PLEASE just reply with the steps on how to change my address. 0

    1746 views
    1 reply
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    I lost my card and i don't believe I am registered on line yet to get in the system. Can you please help me? 0

    1579 views
    1 reply
    Latest over 4 years ago
    by BCBSIL Connect Team
  • Not Answered

    Can you send me a replacement card please? 0

    3004 views
    3 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    can not get s/w rep for patient 0

    4939 views
    5 replies
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Submit a claim by FAX 0

    9703 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    is there a way to obtain a members ID if I don't have it? 0

    2127 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Second Level Appeal 0

    2342 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    If the covid test I get done is denied. How can I seek reimbursement? 0

    2224 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Not Answered

    Covid testing denied- and was told okay by customer service. 0

    1881 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
  • Suggested Answer

    Wrong birth date +1

    3954 views
    1 reply
    Latest over 5 years ago
    by BCBSIL Connect Team
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