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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    need ID card, and member phone number 0

    6679 views
    4 replies
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    How Can I suspend paying my $25/ month fee, since all the gyms are closed? 0

    2701 views
    1 reply
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    My husband passed away July 14, 2010, and you sent him a refund check for unused premiums to "The Estate". Nobody will accept this check made payable to his estate, I am his surviving spouse. How do you get a replacement refund check made out to 0

    3022 views
    1 reply
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    Online coaching and accountability available? 0

    4587 views
    3 replies
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    How do I talk to customer service? The automated system is awful. I need help with getting claims paid. 0

    3992 views
    2 replies
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    Midwife and Doula coverage during COVID-19 pandemic 0

    3823 views
    1 reply
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    Copay for the physician vs. the facility 0

    1098 views
    0 replies
    Started over 6 years ago
    by jlester521
  • Not Answered

    Does my plan cover a breast pump? 0

    1570 views
    0 replies
    Started over 6 years ago
    by JoshThompson
  • Not Answered

    Telemental Health reimbursement 0

    1187 views
    0 replies
    Started over 6 years ago
    by shannonunderwood1
  • Not Answered

    Will BC/BS reimburse for community providers using telemental health services? 0

    4537 views
    3 replies
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    How is BCBS handling the COVID-19 outbreak? Is BCBS covering members for diagnosis? 0

    6577 views
    5 replies
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    How would I like get an estimate of the prenatal care costs and the cost of delivery? so that my wife and I would know exactly 0

    1623 views
    0 replies
    Started over 6 years ago
    by rayray7860
  • Not Answered

    What should be the Diagnosis Code and Procedure for Speech Therapy (Apraxia) and Attention Therapy(Cognitive) for Autism? 0

    3630 views
    1 reply
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    yellow fever vaccination access 0

    5225 views
    1 reply
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    teenager needs doctor note to return to work 0

    1455 views
    0 replies
    Started over 6 years ago
    by delenbaas
  • Not Answered

    Where do I find a list of participating facilities for the fitness program? 0

    3000 views
    1 reply
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    Getting Preapproved for testosterone each year, 0

    2691 views
    1 reply
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    Do I have any fitness program benefits in my Medicare supplemental F plan? 0

    7477 views
    3 replies
    Latest over 6 years ago
    by BCBSIL Connect Team
  • Not Answered

    Is hpv vaccine covered 0

    4046 views
    2 replies
    Latest over 6 years ago
    by Jamillia porch
  • Not Answered

    Insurance Coverage on Breast Pump 0

    66524 views
    5 replies
    Latest over 6 years ago
    by dpaulson
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