• ¿Qué quiere decir “dentro de la red”?

    ¿Qué quiere decir “dentro de la red”?

    A veces algunas palabras que se usan en temas de la atención médica nos pueden confundir. Asegúrate de entender lo que quiere decir “dentro de la red” porque así podrías ahorrar dinero. Escucha esta conversación entre nuestro representante de servicio...
    • 3798 Views
  • ¿Qué preguntas debo de hacerle a mi doctor?

    ¿Qué preguntas debo de hacerle a mi doctor?

    Formar una relación con tu nuevo doctor puede ponerte un poco nervioso. Pero crear una relación abierta y honesta con tu médico quiere decir mejor atención para ti. Échale un vistazo al consejo que nuestro representante de servicio al cliente le...
    • 3938 Views
  • Recursos en español de BCBS

    Recursos en español de BCBS

    El papá de Marissa, quien es hispanohablante, necesita ayuda para navegar el sitio público de BCBS. En su calidad de Especialista en Servicio al Cliente, Marissa le enseña a su papá cómo cambiar el sitio al español y también lo aconsejó sobre cómo...
    • 3670 Views
  • What Does “in-network” Mean?

    What Does “in-network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBIL member. Find more Health Care...
    • 6973 Views
  • Do I Need a Referral to See a Specialist?

    Do I Need a Referral to See a Specialist?

    Looking to see a specialist aside from your primary care provider like Vanessa? Not to worry! Robert answers Vanessa’s question about which plan needs a referral to see a specialist. Learn more about the referral process. Find more Health Care...
    • 11102 Views
  • Coverage While Traveling

    Coverage While Traveling

    We follow Marissa and her boyfriend as they travel out of state. While building up his courage to ask her a very important question, he gets nervous, fumbles and asks about his health care coverage abroad instead! As a Customer Advocate, Marissa...
    • 5734 Views
  • Manage My Condition

    Manage My Condition

    While out on a run, a BCBSIL Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 4145 Views
  • https://connect.bcbsil.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-08/FoodCelebration.jpg

    Seis formas fáciles de reducir el consumo de calorías durante los días festivos

    Si usted es como nosotros, los tamales no serán lo único relleno en la mesa del comedor durante los días festivos. Es fácil comer en exceso durante los días festivos en especial cuando se junta la familia y todos co...
    • 5937 Views
  • https://connect.bcbsil.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-08/eating_2D00_disorder.jpg

    Cómo reconocer y ayudar a un adolescente con trastornos alimentarios

    Los adolescentes ven modelos muy delgados en televisión y fotos retocadas de celebridades en línea. Estas imágenes están por todos lados. Y podrían hacer que los adolescentes se cuestionen sobre su físico. A...
    • 3274 Views
  • https://connect.bcbsil.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-08/3884.caregiver.jpg

    Cuidar de uno mismo mientras se cuida de alguien más

    Busca a tu alrededor, verás cuidadores. En EE. UU., uno de cada tres adultos cuida de otra persona. Un cuidador es alguien que cuida de sus padres, su pareja enferma o un hijo discapacitado. Ser cuidador puede resultar una labor estresante y ...
    • 3251 Views
  • Medical group referrals and specialists out of medical group

    Medical group referrals and specialists out of medical group

    I have blue precision silver HMO. Can I be referred to a plastic surgeon outside of my medical group? I have to undergo breast reconstruction again and the only doctors that perform the DIEP flap procedure are in my network for silver HMO but not...
    • 3674 Views
  • How to Make Changes to Plan Purchased on Health Insurance Marketplace

    How to Make Changes to Plan Purchased on Health Insurance Marketplace

    I bought my health plan on the Health Insurance Marketplace. How can I make changes to my account or profile? Life is rarely static. Stuff comes up. Things change. And your health insurance needs to keep up. We understand. Maybe you’ve moved...
    • 7290 Views
  • Rx no longer covered under non-formulary pricing

    Rx no longer covered under non-formulary pricing

    My HMO healthplan recently renewed. I'm currently under a labor contract dispute which I thought required that our health plans stay the same as they were when chosen under contract. I also thought that meant my formulary list would remain unchanged...
    • 8383 Views
  • Annual Wellness Checklist

    Annual Wellness Checklist

    Wellness begins with understanding. This checklist helps you have a clearer picture of your health. It also starts the conversation with your doctor on any changes you might need, whether it’s around exercise, diet, adjusting your medications or...
    • 429680 Views
  • How to Update Your PCP or Medical Group

    How to Update Your PCP or Medical Group

    It’s important to check your secure Blue Access for Members SM account to make sure your primary care provider or medical group is up-to-date. How do I change my PCP or medical group? You can change your HMO or Point of Service plan medical group...
    • 103965 Views

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