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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    how do i find a specialist? I am showing 1 dermatologist in the whole state 60 miles away 0

    4095 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Why do I have to refund a $80.04 check back to BCBSIL that I never received yet? 0

    7247 views
    3 replies
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    "major billing issue that impact multiple BCBS of Illinois policy holders." 0

    2420 views
    0 replies
    Started over 10 years ago
    by Dave Clemson
  • Not Answered

    Waiting on ID 0

    3155 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    I will have the NHHB106 Blue Advantage Entrepreneur HMO as of April 1st. Does this plan cover Thyroid tests including T3, T4, Antibodies? 0

    4189 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    will BCBSIL get a quote for medical services from a provider for me in order to get advantageous pricing? 0

    3460 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    I was wondering if BCBS covers a septoplasty for breathing purposes? I had a septo/rhinoplasty done back in 2011 and something went horribly wrong. A recent ENT doc said everything inside collapsed. Is this surgery covered at all? 0

    12702 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Out of the country, have not paid insurance. 0

    1825 views
    0 replies
    Started over 10 years ago
    by nandie
  • Not Answered

    What is BCBS policy on upfront collections for BlueEdge Products 0

    5077 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    ARICA - Autism insurance 0

    2111 views
    0 replies
    Started over 10 years ago
    by lac2
  • Not Answered

    Is speech services covered for a 6 years old child? 0

    1749 views
    0 replies
    Started over 10 years ago
    by Lyn2006
  • Not Answered

    Is lice treatment covered? 0

    15464 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Summary of Benefits vs. Policy language 0

    12913 views
    7 replies
    Latest over 10 years ago
    by CCJP
  • Not Answered

    preventive care services 0

    4232 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Customer Service 0

    5397 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Anthem Cyber Attack 0

    1669 views
    0 replies
    Started over 10 years ago
    by sforthr13
  • Not Answered

    Policy change 0

    3171 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    I called customer assistance around October 16 and they said they would audit my claim that I had reached my deductible of $5200, yet I was being billed beyond that. claim # 1-5473526792. No response in over 90 days. Help. 0

    4538 views
    2 replies
    Latest over 10 years ago
    by mwbrechler
  • Not Answered

    TORS For Sleep Apnea 0

    3438 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    I had a physical therapist's front desk person neglect to tell me that I was not in their network (just said I was covered, which I assumed meant all was well). What should I do ? 0

    3287 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
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