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Jumpstart Your Wellness: Review Your Benefits
BCBSIL Connect Team
December 5, 2023
It’s another new year, another chance to start fresh. But if grand New Year’s resolutions aren’t your style, there is one easy way to keep on top of your health: Brush up on the benefits that come with your health plan. It’s a...
56772 Views
Is Your Care Covered? Talk to Your Doctor
BCBSIL Connect Team
December 5, 2023
This article is intended for members enrolled in an individual health insurance plan. Staying healthy is easier when you understand the ins and outs of your health care plan. Some types of care and treatment require prior authorization. With prior...
7021 Views
Who Makes Decisions About My Health Care?
BCBSIL Connect Team
December 5, 2023
This article is intended for HMO members enrolled in an employer health insurance plan. Blue Cross and Blue Shield of Illinois (BCBSIL) provides coverage for your health care. But you and your doctor are in the best position to make decisions about...
3336 Views
How Prior Authorization Helps
BCBSIL Connect Team
November 16, 2023
Prior Authorization helps make sure prescription medicines are being used safely, as intended and at the best cost. Only a handful of drugs need prior authorization, also called pre-approval. Those are often the ones that cost the most or the ones...
277 Views
Keep Your Member ID Card Close
BCBSIL Connect Team
November 13, 2023
It might be a thin piece of plastic tucked in your wallet until you need it. Or it might be something you find in an app on your phone. Either way, your member ID card packs a wallop. What else holds everything you need to take care of your health...
55631 Views
Your Prescription Wasn’t Covered. Here’s What You and Your Doctor Can Do
BCBSIL Connect Team
November 6, 2023
You need a new drug and find your prescription isn’t covered. Or you’ve taken a drug in the past and find it’s no longer covered. Find out why meds may not be covered, and what you can do next. Health plans cover a wide range of med...
598 Views
We Use a Variety of Methods to Get You the Information You Need
BCBSIL Connect Team
October 26, 2023
Blue Cross and Blue Shield of Illinois (BCBSIL) uses several methods to send information to keep you informed about your health care. BCBSIL may provide information by: Fax. Email. Phone. Messages to your mobile device. Mail: We will mail materials...
1642 Views
Enrolled for 2024? Here’s What to Expect Next
BCBSIL Connect Team
October 26, 2023
This article is intended for members enrolled in an individual health insurance plan. When you enrolled in your 2024 Blue Cross and Blue Shield of Illinois (BCBSIL) health plan, you started a chain reaction.* We have been hard at work for several...
16623 Views
What’s In Your Benefit Book?
BCBSIL Connect Team
October 26, 2023
This article is intended for members enrolled in an individual health insurance plan. In some of the emails, letters and other communications you get from us, you may notice the phrase, “See your Benefit Book for details.” That’s be...
380 Views
Need to See a Specialist?
BCBSIL Connect Team
October 23, 2023
When you’re not feeling well, you might call your primary care doctor. With a little care, your doc may have you on the road to recovery in no time. But what if your health issue is more serious? Your primary care doctor may say you need to see...
20787 Views
You've Got Mail: Pharmacy Mail Order Service
BCBSIL Connect Team
October 17, 2023
Using a mail order pharmacy service can save you time, and maybe even money. It's convenient because your prescriptions are mailed right to you. That saves you a trip to the pharmacy. You can enjoy home delivery from Express Scripts® Ph...
48889 Views
Why Does a Drug Need Pre-Approval?
BCBSIL Connect Team
October 13, 2023
Some drugs must be approved by your health plan before they will be covered. That’s to make sure they are safe and used right. If you are told a drug needs pre-approval (sometimes called prior authorization), that does not mean it isn’t c...
478 Views
Find Healthy Deals with Blue365
BCBSIL Connect Team
October 8, 2023
Do your shopping lists never end? Are you a champion bargain hunter? Then Blue365® is perfect for you. Blue365 is a discount service that saves you money on a variety of everyday needs and healthy lifestyle aids. How Does It Work? Any member of...
16484 Views
Members Can Appeal Coverage Decisions
BCBSIL Connect Team
October 4, 2023
Internal Appeals Blue Cross and Blue Shield of Illinois (BCBSIL) has an internal claims and appeals process that allows you to appeal decisions about paying claims, eligibility for coverage or ending coverage. Please check “adverse benefit dete....
8306 Views
Paper or Digital Benefit Book: A Weighty Question
BCBSIL Connect Team
September 27, 2023
This article is intended for members enrolled in an individual health insurance plan. When you sign up for your 2024 plan during Open Enrollment, you’ll get to choose whether to get your plan information by mail or digitally. If you choose the ....
1355 Views
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