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  • Jumpstart Your Wellness: Review Your Benefits

    December 5, 2023
    It’s another new year, another chance to start fresh. But if grand New Year’s resolutions aren’t your style, there is one easy way to keep on top of your health: Brush up on the benefits that come with your health plan. It’s a...
    • 56771 Views

  • Is Your Care Covered? Talk to Your Doctor

    December 5, 2023
    This article is intended for members enrolled in an individual health insurance plan. Staying healthy is easier when you understand the ins and outs of your health care plan. Some types of care and treatment require prior authorization. With prior...
    • 7021 Views

  • Who Makes Decisions About My Health Care?

    December 5, 2023
    This article is intended for HMO members enrolled in an employer health insurance plan. Blue Cross and Blue Shield of Illinois (BCBSIL) provides coverage for your health care. But you and your doctor are in the best position to make decisions about...
    • 3335 Views

  • How Prior Authorization Helps

    November 16, 2023
    Prior Authorization helps make sure prescription medicines are being used safely, as intended and at the best cost. Only a handful of drugs need prior authorization, also called pre-approval. Those are often the ones that cost the most or the ones...
    • 277 Views

  • Keep Your Member ID Card Close

    November 13, 2023
    It might be a thin piece of plastic tucked in your wallet until you need it. Or it might be something you find in an app on your phone. Either way, your member ID card packs a wallop. What else holds everything you need to take care of your health...
    • 55613 Views

  • Your Prescription Wasn’t Covered. Here’s What You and Your Doctor Can Do

    November 6, 2023
    You need a new drug and find your prescription isn’t covered. Or you’ve taken a drug in the past and find it’s no longer covered. Find out why meds may not be covered, and what you can do next. Health plans cover a wide range of med...
    • 597 Views

  • We Use a Variety of Methods to Get You the Information You Need

    October 26, 2023
    Blue Cross and Blue Shield of Illinois (BCBSIL) uses several methods to send information to keep you informed about your health care. BCBSIL may provide information by: Fax. Email. Phone. Messages to your mobile device. Mail: We will mail materials...
    • 1642 Views

  • Enrolled for 2024? Here’s What to Expect Next

    October 26, 2023
    This article is intended for members enrolled in an individual health insurance plan. When you enrolled in your 2024 Blue Cross and Blue Shield of Illinois (BCBSIL) health plan, you started a chain reaction.* We have been hard at work for several...
    • 16622 Views

  • What’s In Your Benefit Book?

    October 26, 2023
    This article is intended for members enrolled in an individual health insurance plan. In some of the emails, letters and other communications you get from us, you may notice the phrase, “See your Benefit Book for details.” That’s be...
    • 380 Views

  • Need to See a Specialist?

    October 23, 2023
    When you’re not feeling well, you might call your primary care doctor. With a little care, your doc may have you on the road to recovery in no time. But what if your health issue is more serious? Your primary care doctor may say you need to see...
    • 20787 Views

  • You've Got Mail: Pharmacy Mail Order Service

    October 17, 2023
    Using a mail order pharmacy service can save you time, and maybe even money. It's convenient because your prescriptions are mailed right to you. That saves you a trip to the pharmacy. You can enjoy home delivery from Express Scripts® Ph...
    • 48885 Views

  • Why Does a Drug Need Pre-Approval?

    October 13, 2023
    Some drugs must be approved by your health plan before they will be covered. That’s to make sure they are safe and used right. If you are told a drug needs pre-approval (sometimes called prior authorization), that does not mean it isn’t c...
    • 477 Views

  • Find Healthy Deals with Blue365

    October 8, 2023
    Do your shopping lists never end? Are you a champion bargain hunter? Then Blue365® is perfect for you. Blue365 is a discount service that saves you money on a variety of everyday needs and healthy lifestyle aids. How Does It Work? Any member of...
    • 16483 Views

  • Members Can Appeal Coverage Decisions

    October 4, 2023
    Internal Appeals Blue Cross and Blue Shield of Illinois (BCBSIL) has an internal claims and appeals process that allows you to appeal decisions about paying claims, eligibility for coverage or ending coverage. Please check “adverse benefit dete....
    • 8305 Views

  • Paper or Digital Benefit Book: A Weighty Question

    September 27, 2023
    This article is intended for members enrolled in an individual health insurance plan. When you sign up for your 2024 plan during Open Enrollment, you’ll get to choose whether to get your plan information by mail or digitally. If you choose the ....
    • 1354 Views

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